Business

20 January 2023

East Yorkshire-based rural broadband provider Quickline Communications has reaffirmed its two-year price freeze, removing the fear of cost hikes.

BT has confirmed its annual price increase will be an eye-watering 14.4%, with other major UK broadband providers also set to increase their monthly tariffs within weeks.

In contrast, Quickline is standing by its pledge to customers that the price they sign up to will be the price they pay for 24 months.

Quickline says the fixed price promise will give existing and new customers peace of mind at a time when high energy prices and cost of living challenges are putting household budgets under significant pressure.

Quickline CEO Sean Royce said: “Our two-year price freeze reflects our commitment to provide affordable and high-quality broadband to rural communities that have suffered with poor speeds and connections for far too long.

“Our prize freeze is not new – it’s something we’ve offered to all our customers since last year.

“But, with many major providers set to raise their prices significantly, many by far more than inflation, as shown by BT’s announcement, we want to reassure existing customers and let anyone considering joining us know that the price you sign up for will be the price you pay for the next two years.

“There are no hidden costs or extra charges and we have deals to cover all budgets.

“We’re urging people in the areas we serve who are worried about price rises to get in touch. We’re here to give them the service they deserve at an affordable, fixed price they can trust.”

Millions of broadband customers locked into contracts with the big broadband providers are facing hefty price hikes from April 1. That’s because their contracts include price rises linked to the Consumer Prices Index (CPI) rate of inflation.

BT has confirmed its customers’ bills will increase by 14.4% and other major providers are expected to impose similar price hikes.

While the big broadband providers are hammering customers with huge increases, Quickline has confirmed it will not increase prices at all.

New customers at Quickline have their prices fixed for the first two years of their contract, while continuing customers also benefit from loyalty discounts.

Quickline does not force customers into a contract – a rolling monthly offer is also available for those who don’t wish to commit to a long-term plan.

Quickline’s broadband packages start at £29 per month for a 24-month contract. On that package, customers receive average download speeds of 100 Mbps and upload speeds of 50 Mbps. Other packages include speeds up to 900 Mbps, again all without fear of in-contract price rises.

Willerby-based Quickline is providing fast, reliable broadband to rural communities in North and West Yorkshire, North Lincolnshire and Lincolnshire.

In 2022, Quickline connected 2,000 rural communities with game-changing internet speeds, transforming the broadband experience for more than 50,000 homes and businesses.

Many households which previously received less than 30 Mbps speeds are now enjoying 100 Mbps or more with Quickline.

• For more information about Quickline’s services for rural homes and businesses, visit www.quickline.co.uk

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