Hull Trains is an award winning, open-access operator running 90 direct services a week from Hull and the East Riding region direct to the capital. Our people are what set us apart and through their efforts, alongside a new commercial focus, we have become one of the most innovative, enterprising and dynamic long-distance train operating companies in the UK.
We’re proud to be the UK’s leading rail operator for passenger satisfaction. For the past three years, we’ve topped the National Rail Passenger Survey. In January 2016, we announced a record-breaking satisfaction rate of 97% - this is the highest score ever achieved by a long-distance train operator – a full 10% higher than the average score for operators of this nature.
With plans to make multi-million investments in improved high-speed bi-mode units, Hull Trains will bring the benefits of electrification to the region more quickly with a new track access agreement to 2029.
We pride ourselves on being one of the most customer-focused long-distance train operators in the UK. As the region gears up for its place as UK City of Culture 2017, we are prouder than ever to carry the Hull name on the side of our trains.
Marketing the Humber on the national and international stage
Humber Spotlight - read by over 4,000 people across the region.